Delivery world wide takes place with all carriers. Please take note that delivery times vary according to the destinations.

Delivery is from 3 to 5 days in Italy depending on the destination.

For further information regarding international delivery dates contact

Delivery proceeds upon payment.

Taxes and customs fees vary according to the country and must be paid by the client.

In case of return these fees will not be reimbursed by Beige Oliva Chiaro.


If you wish to return an item, this must be done by writing an e.mail to, indicating; name, surname, the item being returned, the purchase order number which will then be the same number with the addition of the letter R.

Expenses related to the returns are payable by the customer and the package should be delivered within 14 days of receipt of order to Beige Oliva Chiaro, Via Martiri della Libertà 20, 31100 Treviso Italy.

We can exchange the returned item with any other item available in our e-commerce shop or you may purchase another item for the same amount at the Beige Oliva Chairo website within six months. Free shipping is applied to the substituted items.

Items must be returned in a special package to ensure that they are adequately protected.

Shoe boxes must also be returned in their original packaging, in order to ensure that they are protected from damage.

Your return will not be accepted if it is damaged.

All shoes must be tested on a clean surface and the sole must be free of wear.

Items must be returned undamaged, unused and with their own labels attached.

If the returned goods result in being used, damaged or dirty they will not be accepted and will be returned to the customer without being reimbursed.